BUSINESS ETIQUETTE WORKSHOP

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small t
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COACHING AND MENTORING

Coaching and Mentoring Training
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COMMUNICATION STRATEGIES WORKSHOP

For the better part of every day, we are communicating to and with others. 
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1. Pengantar

    a.What is Communication?

    b.How Do We Communicate?

    c.Other Factors in Communication

2. Understanding Communication Barriers

    a.An Overview of Common Barriers

    b.Language Barriers

    c.Cultural Barriers

    d.Differences in Time and Place

3. Paraverbal Communication Skills

    a.The Power of Pitch

    b.The Truth about Tone

    c.The Strength of Speed

4. Non-Verbal Communication

    a.Understanding the Mehrabian Study 

    b.All About Body Language 

    c.Interpreting Gestures 

5. Listening Skills

    a.Seven Ways to Listen Better Today 

    b.Understanding Active Listening 

    c.Sending Good Signals to Others

6. Komunikasi dalam Organisasi

    a.Vertical Communication

    b.Horizontal Communication